Privacy policy

At Medicalised Mum Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.

Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number (where provided)
  • Billing and shipping address
  • Purchase history
  • Any information you provide when contacting us or subscribing to our mailing list

How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Communicate with you about your purchases.
  • Respond to enquiries and provide customer support.
  • Send marketing emails, product updates and special offers (where you have opted in).
  • Improve our website, products and customer experience.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information.

We may share your information with trusted third-party service providers, such as payment processors, website hosting providers and shipping partners, where necessary to operate our business, securely process payments and fulfil your orders.

Payments made through our website are processed by secure third-party payment providers. Medicalised Mum Collective does not store or have access to your full credit card or payment details. We may also disclose your information where required or authorised by law.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. While we use appropriate security measures, no method of transmitting or storing data online is completely secure.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic and enhance website functionality. You can disable cookies through your browser settings, although doing so may affect some features of our website.

Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information.

If you wish to access, correct or enquire about your personal information, please contact us using the details provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal obligations. The most current version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us by emailing us at info@medicalisedmum.com.au